Our clinical philosophy was created by acclaimed psychologist, author and professor Dr. Jillian Roberts. It's based on resilience theory, where every person is capable of cultivating and increasing their resilience. Each of our counsellors has been carefully selected and must meet our high standards for therapeutic care by holding a minimum of a Masters' Degree in Psychology, Clinical Social Work, or Educational Psychology and be certified as a Registered Clinical Counsellor (RCC) or Canadian Certified Counsellor (CCC).
We also have relationships with the University of Victoria and City University which allow us to provide the services of practicum students at a reduced cost. These students have completed their Master's degrees and must do their practicum to receive their RCC or CCC certification.